Change to GMFS Payoff Quote Process
To better align ourselves with the industry, GMFS will be updating our policy to no longer net the escrow balance of the loan from the final payoff quote that is generated.
Effective October 1, 2019, all payoff quotes produced by GMFS will include the current escrow balance of the loan. Any payoff quote received prior to October 1st is still valid and the escrows can be netted out.
We are optimistic this change will not only align with industry standard practices, but will also create a smoother process for all parties involved and an improved customer experience.
All payoff requests for GMFS serviced loans should be sent to [email protected].